Once you've found the model number for your Dyson machine, you can determine which filters need to be washed and how often. Make sure you turn off and unplug the machine's power cord before removing the filter. Wash the filter only in cold water. Some models have filters that need to be soaked in cold water before rinsing. Air the filter to dry naturally. Keep filters clean to maintain the performance and life of your engine.
Step
Part 1 of 3: Finding the Model Number
Step 1. Find the serial number of the vacuum cleaner
Look for the sticker on the machine. Write down the first three digits of the serial number on the sticker. This sticker can be located on: behind the nose of the engine, on the bottom between the wheels, behind the garbage bag.
If you're having trouble finding a sticker, go to
Step 2. Select a model on the Dyson help site
Go to https://www.dyson.com/support.aspx. Enter the serial number if you already have one. Otherwise, select the machine type. Choose an image and description that matches the machine. Select the topic “Wash the filter” (wash the filter).
If you don't see the “Wash the filter” option, consult the machine's user manual
Step 3. Check the manufacturer's recommendations
Find out how to remove the filter, if needed. Determine which filter needs to be washed. Check how often the filter needs to be washed. Determine if the filter model needs to be soaked first.
- Some models, such as the DC24 Multi Floor, have more than one filter that needs to be washed.
- Most models need to be washed every 3-6 months. However, the Dyson 360 robot vacuum filter must be washed monthly.
Part 2 of 3: Removing and Washing the Filter
Step 1. Disconnect the machine's power cable
Unplug the vacuum cleaner, if possible. Switch the vacuum cleaner to. Never try to open the vacuum cleaner while it is still plugged in or is on.
Step 2. Remove the filter
Open the vacuum cleaner carefully. Push the filter case release button, if your model has one. Remove the filter from its plastic casing, if possible.
Step 3. Soak the filter, if possible
Fill the bowl with cold water. Do not add detergent to the bowl. Soak the filter and leave it for no more than 5 minutes.
- Some cordless models, such as the DC35 and DC44 need to be soaked first.
- Some upright vacuum cleaners, such as DC17, need to be soaked first. Others, such as the DC24 Multi Floor, do not require immersion.
Step 4. Rinse the filter with cold water
Squeeze the filter gently while flushing. Continue rinsing and squeezing for at least 5 minutes, until the water from the filter is clear.
Some filters may need to be rinsed up to five times before the water runs clear
Part 3 of 3: Drying the Filter
Step 1. Tap the filter to remove the remaining water
Shake the filter over the sink. Tap the filter against your hand or sink to drop any remaining water.
Step 2. Lay the filter in a warm, dry place
Place filters horizontally, unless otherwise directed by the product user guide. Never place the filter in a microwave, clothes dryer, or near an open flame.
For example, leave the filter outside, or near (not above) the radiator
Step 3. Allow the filter to dry completely
Air-dry the filter. Make sure the filter is completely dry before putting it back in the machine.
- Some stand-alone and wireless models, such as the DC07, DC15, DC17, and DC24 must be aerated for 12 hours.
- Some models, such as the DC17 (upright) and 360 (robotic), must be aerated for 24 hours.
Tips
Make sure you comply with all manufacturer guidelines and warnings
Warning
- Do not wash the filter with detergent.
- Do not wash the filter in a washing machine or dishwasher.
- Never dry the filter in a microwave, clothes dryer, oven, or hairdryer.
- Never place the filter near an open flame.
