Apart from science, art plays a very important role in personnel management because there is no formula or standard rule that can be used as a reference. Just like other artistic skills, you can develop yourself if you have a good personality and high commitment.
Step
Step 1. Position yourself as a "leader," rather than a "manager."
Leaders don't need titles or titles. A leader is a person who is able to provide inspiration and motivation to all team members in any situation.
Step 2. Be humorous
Don't be a very self-focused person so you can be objective and likable. Remember that everyone can make mistakes, including you.
Step 3. Remember that you are in charge of managing a group of people
Instead of treating them simply as a resource or an asset, remember that they also have families, feelings, problems. Work cannot be separated from life at home. Realize that everyone has a personal life and show them empathy. Show respect for everyone, regardless of title or position. Be a smiley person and always be positive.
Step 4. Identify your strengths and weaknesses
In addition to identifying the strengths of yourself and your team, identify weaknesses that need to be improved.
Step 5. Make a work plan
Remember the message that says, "Failure to plan is planning to fail." Therefore, prepare a short-term and long-term work plan.
Step 6. Make a decision
When asked to give an opinion, consider carefully the idea you want to convey and then explain it persuasively. Don't talk too long or keep quiet. If you have to make an important decision, set a deadline and then decide according to the time allotted. If someone gives you an argument that you should change your mind, accept the idea and then act on it to the best of your ability.
Step 7. State your expectations
As much as possible, convey expectations in writing. Ask for feedback from all team members. Find out what they expect from you. Try to find common ground if there are disagreements or disagreements within the team.
Step 8. Determine what can be changed and what cannot be changed
Accept the situation that is impossible to change and don't waste energy dealing with it. Focus on what can be changed. Personnel-oriented actions in the team are always beneficial and bring success.
Step 9. Remember that each team member may be motivated by different things and some are more motivated if they are given incentives
Think of the best incentive program that supports the achievement of your work targets or goals. For example, if you give a bonus to the team member who is able to produce the most units, be prepared for a decline in product quality because the salesperson is trying to chase the highest sales volume.
Step 10. Respect other people's trust in you
Managers usually know more information than other employees. However, never betray the trust of the company, superiors, coworkers, or subordinates to you. Make sure they can always trust you.
Step 11. Be consistent
Make sure you act and react consistently. Don't be a person who confuses others because your attitude and mood can change easily.
Step 12. Being flexible is a very important aspect and does not conflict with being consistent
To keep your business competitive, be flexible in case you have to change decisions, regulations, and resource allocation.
Step 13. Focus only on the solution, not the problem
Solution-oriented individuals tend to be preferred.
Step 14. Do the hiring and firing of employees wisely
Make sure you hire good quality employees by allowing enough time to interview several candidates and do a thorough background check. However, dismissal immediately if there are personnel who have negative personalities or are unable to achieve work targets.
Tips
- Do not be afraid to fail. If you or a co-worker fail, this means that you have just learned things that are not useful so that you can choose a way of working that is useful.
- Remember the guide to setting goals, which is " S. M. A. R. T. E. R. " which means "smarter". This word is an abbreviation of Specific (specific), Measurable (measured), Attainable (achievable), Realistic (realistic), Timely (scheduled), Ethical (ethical), and Relevant (relevant).
- Solve problems with concrete actions. Don't be a manager who is busy making policies. For example, because one of your employees uses the computer more for sending personal email than for work, you create a departmental rule that prohibits using the computer to send personal email. One person is guilty, all are punished. Instead, talk about the problem with the person who made the mistake. Let them know that they have broken the rules and if they are not stopped immediately, they will be penalized.
- When confronting someone, focus on the action. The person being confronted will usually respond to this as an attack. You can have a professional conversation if you focus on the wrong actions.
- Never tell someone that something is impossible to do. All can be done if the time and resources needed are available. Motivate team members by saying, "This can be done in a matter of days/years at a cost."
Warning
- Don't be afraid to admit mistakes. Everyone can make mistakes, including you. If you make a mistake, admit it and learn from it. Making mistakes is natural, but it becomes unnatural if mistakes are repeated.
- Remember that you can never control other people or the things that will happen. The only thing you can control is your actions. Be a person who is able to motivate and inspire others through real action. Do not waste time just to control other people because this way will be self-defeating.
- Realize that everyone has a personal life and you don't have to be involved in it. Focus on building good working relationships by showing that you are always trying to do your best by respecting the individual lives of each team member. Do not give advice related to personal life and relationships.