If you sell on eBay, there are times when you need to delete one of your products. Goods that are sold at a fixed price can be canceled at any time, while items that are auctioned can be canceled if there is an incorrect information on the item, or if the item is lost or damaged. Ebay strongly discourages users from canceling sales early and may impose limits on your account if you do so frequently. You may even be fined for canceling a sale early. Auction items that accept bids with a time limit of less than 12 hours cannot be cancelled. This WikiHow article teaches you how to cancel an item for sale on eBay.
Step
Step 1. Go to https://www.ebay.com via a web browser
You can use any web browser.
- If there is no offer, the item can be canceled at any time.
- If an item being auctioned receives a bid less than 12 hours before the auction's end deadline, you can't simply cancel it. You should contact the bidders and ask them to withdraw their bid.
- Items sold at fixed prices or auctions that do not receive bids can be canceled at any time.
- eBay strongly discourages sellers from canceling sales early. They can impose limits on your account if you cancel too often.
- When you cancel the sale early, you may still need to pay the final value fee, whether you decide to sell the item to the highest bidder or not.
Step 2. Log in to the eBay seller's account
If you're not automatically logged into your eBay account, use the following steps to sign in to your account.
- Click Sign In in the upper right corner.
- Enter the email or username and password associated with your eBay account.
- Click the blue button that says Sign In.
- Check your text messages.
- Enter the 6-digit number sent to you in a text message on the eBay page.
- Click the blue button that says Continue.
Step 3. Move mouse to My eBay
It's at the top of the page to the right of the bell icon. Placing the mouse cursor over this button will bring up a drop-down menu.
Step 4. Click Selling
It's in the drop-down menu under "My eBay".
Step 5. Click On
It's in the left sidebar menu under "Selling". This will display all the items you are currently selling on eBay.
If you don't see an option under "Selling" in the left sidebar menu, click the arrow icon to the right of "Selling" in the left sidebar menu
Step 6. Scroll down and find the item you want to delete
The goods are arranged vertically according to the date the goods are registered.
Step 7. Click the arrow icon
on the right side of the item list.
It's to the right of the button that says "Sell Similar" next to each item. Clicking on this arrow icon will display a drop-down menu.
If you're viewing the website in classic view, click the drop-down menu that says More actions to the right of the item for sale.
Step 8. Click End my listing early
It's at the bottom of the drop-down menu that appears when you click the arrow icon to the right of the item for sale.
Step 9. Choose a reason for ending the sale
For fixed-price sales, you can end the sale at any time. For the auction, you must select one of the reasons for terminating the sale below:
- The item is not available for sale.
- There is an error in the sales information.
- There was an error in the initial price, the Buy It Now price or the order price.
- The item is lost or damaged.
Step 10. Click End my listing
This button is below the list of reasons for canceling the sale. Clicking this button will remove your item from eBay.
Tips
- Double-check all the details of the items for sale and make sure they work and are in stock before displaying the items for sale on eBay. This habit will help reduce the chance that you will need to remove an item for sale from eBay.
- Before deleting an item for sale, explain in detail to bidders the situation that led to the item being removed. In most cases, as long as you communicate the situation openly, bidders may be able to retract their bids, and will be less likely to leave negative feedback for you as the seller.
