This wikiHow teaches you how to reset Microsoft Outlook to its default settings on a Windows or macOS operating system. The easiest way to restore the program to its original settings is to create a new profile and set it as the primary profile.
Step
Method 1 of 2: On Windows Computer
Step 1. Open the Windows search bar or Windows Search
Click the magnifying glass or circle icon to the right of the “Start” menu to open the bar.
Step 2. Type control panel into the search bar
A list of search results will be displayed.
Step 3. Click Control Panel
Step 4. Type mail into the Control Panel search bar
It's in the upper-right corner of the window.
Step 5. Click Mail (Microsoft Outlook 2016)
The version number of the program displayed on the computer may be different.
Step 6. Click Show Profiles
This option is under the Profiles section.
Step 7. Click Add
This button is the first button below the profile list.
Step 8. Name the profile and click OK
Enter the new profile name in the Profile Name field.
Step 9. Enter the account information and click Next
This information is the username or password used to connect to the mail server. After that, Outlook will connect to the server.
Step 10. Enter the computer password and click OK
If the option is not available, simply move on to the next step.
Step 11. Click Finish
It's at the bottom of the window. The new profile will be saved.
Step 12. Click Always use this profile and select a new profile
This way, Outlook will always open the new, empty profile.
Step 13. Click OK
The settings are now saved successfully. When you open Outlook, you can use it from scratch. Your email and calendar information will be synced to the server so you can access your messages.
Method 2 of 2: On Mac Computer
Step 1. Open Finder
This app is indicated by the first icon on the Dock.
To revert Outlook settings to their original state on macOS, you need to create a new profile
Step 2. Double-click the Applications folder
A list of applications stored on the device will be displayed.
Step 3. Press Ctrl and click Microsoft Outlook.
The menu will be expanded.
Step 4. Click Show Package Contents
Additional folders will be displayed.
Step 5. Double-click Contents
Step 6. Double-click SharedSupport
Step 7. Double-click Outlook Profile Manager
Step 8. Click + Create a new profile
Step 9. Name the new profile and click OK
Usually, you need to name your profile with your first name and last name.
Step 10. Select a new profile
Once created, select the new profile once to select it.
Step 11. Click the Set the default profile menu and select Set as Default.
Once you have the new main profile, the Outlook window will appear blank. You need to add an account to this new profile to use it.
Step 12. Open Outlook and click the Tools menu
This menu is at the top of the screen.
Step 13. Click Accounts
Step 14. Add a new account
The steps to follow will depend on the email service provider you use. In order for the email to be added properly, ask your email service provider for server and login information.
