When an internet router does not work properly, gives an unstable internet connection or no connection at all, the first aid that can be done is to reboot. This step can be done by unplugging the device and plugging it back in or pressing the “reset” button. However, this step can also be done remotely if the barrier is in a hard-to-reach place. You can reboot remotely, without needing to walk, by doing it from a computer, using a remote power switch, or contacting your internet service provider (ISP).
Step
Method 1 of 3: Reboot from Computer
Step 1. Open a web browser
Open an internet browser on the computer. You can use Internet Explorer, Firefox, or Chrome. Does not matter. The important thing is that you can enter the URL address into the web browser.
Step 2. Enter the IP address of the barrier
Internet protocol or IP address is an identification number used by computers to send data on a network. You must type the IP address of the barrier into the web address field. Often the address will be https://192.168.1.1 or something similar. Try this address as the default IP address.
- If the default address fails, you can identify the IP address of the interceptor by running the command line or command prompt (in Windows) and entering “ipconfig”. Do this by clicking the “Start” button, then selecting “All Programs”, “Accessories”, and finally “Command Prompt”. This command will tell you the correct IP address under the “default gateway” section.
- Another way to do this is to click “Start” and “Control Panel”. Then select the “Network and Sharing Center” option. Here you will find the network name and click on “View Status”. If you access “details”, the computer will show you a series of numbers. The interceptor IP address is listed as “IPv4 Default Gateway”.
Step 3. Enter your administrator password
At this point you must enter the network administrator name and password. You can't access the barrier settings if you don't have administrator access. If you're using a home computer, this shouldn't be a problem and the barrier might use its default name and password. You can find it in the user manual or in the sticker on the barrier itself.
Step 4. Go to the barrier settings page
Although routers and modems are slightly different, they all have a “settings” or “management” section that you can access as a network administrator. This section will appear automatically in the web browser and have the option to reboot under the “basic settings” section.
Step 5. Select “save”, “apply”, or “reboot”
Selecting one of these options will automatically reboot the barrier and get you connected again. However, make sure you don't make any other changes in the basic or advanced settings, it could cause other problems. If something goes wrong, you can usually restore the barrier to factory settings by pressing the “reset” button on the device.
Step 6. Wait for the barrier to restart
It may take a while before the barrier works again. The screen will refresh automatically when the process is almost done. But the reset is not complete until the computer states that your internet connection is working again.
Step 7. Mark this step as a bookmark. You can make the IP address a bookmark shortcut. This will save time because you won't have to repeat the steps above if something goes wrong. Save the URL as bookmark immediately after clicking OK. The address will be
Method 2 of 3: Reboot with Remote Power Switch
Step 1. Purchase a remote power switch
You can also reboot the block remotely using a tool called a remote power switch. It is a device that plugs into a computer and automatically controls network functions such as power and internet access, and can reboot cable, DSL, and shielding modems. Models like the iBoot can be purchased at computer stores or online and usually cost around $2 million.
Step 2. Set up the device
The remote power switch is built to plug directly into your main computer. Plug the computer's power cable as well as the internet cable into the device. These devices allow you to control certain functions on all computers in the network, remotely, and even to perform these functions automatically.
Step 3. Enable the remote reboot function
After pairing it to the computer, set the remote power switch to automatically monitor the internet connection and reboot the barrier if an error occurs. You can do this by accessing the device settings on the desktop. You can also schedule regular reboots, for example every morning or every few days.
Step 4. Let the device work
The remote power switch works automatically after you make the settings. If you have a problem with your router, this device will detect it automatically and reboot the router, so you don't have to worry.
Step 5. Wait for the barrier to restart
As before, after the halter reboots, it will take a while before it can work properly again. Your internet access will return to normal after a few minutes.
Method 3 of 3: Reboot via Internet Service Provider (ISP)
Step 1. Find out who your ISP is
Depending on the situation, you will need to find out in advance who your internet service provider is. This step involves finding the Public IP address from which your internet connection originates. Several internet sites can do this job for you. Also, you can go to the IP address identifier website. The format will be xxx.xxx.xxx.xxx. Other sites may tell what organization is using a Public IP address and provide the name, address and telephone number of the service provider.
Step 2. Contact your ISP
If you are unable to reboot the barrier using the previous two methods, or if you are experiencing chronic problems with your internet connection, contact your internet service provider by telephone and report the problem. Since there may be an underlying problem that needs to be fixed, you will need to speak to the customer service representative of the provider and also share your personal details and details about your internet account.
Step 3. Ask your ISP to reboot the router
If your ISP provides the barrier you're using, they're more likely to be able to access it remotely via what's known as Protocol TR-069 or CPE WAN MGMT. This protocol is used by broadband companies to remotely manage and repair customer devices such as modems, routers, and gateways. Most likely they can reset the barrier for you.
Step 4. Wait for the barrier to restart
It still takes some time for the ISP to reboot the barrier. Be patient. Once the reboot is running, your shield should be back working in a few minutes.
