The steps you need to take to cancel your Netflix account will depend on the registration process you previously followed. If you registered an account through the Netflix website, you can cancel your account through Netflix.com on a computer, phone, or tablet. If your Netflix service bill was sent via iTunes, Google Play, or Amazon Prime, you will need to cancel your account through the respective service directly. This wikiHow teaches you how to cancel your Netflix membership on various platforms.
Step
Method 1 of 6: Canceling Membership Via Netflix.com
Step 1. Visit
Use this method if you subscribe to the Netflix service through its website and get billed from Netflix directly. Follow the on-screen prompts to sign in to your account if you haven't already.
You can follow this method on a computer, phone, or tablet
Step 2. Click the main profile
Usually, profiles are marked by your first name.
Step 3. Click the profile photo
It's in the top-right corner of the page. The menu will expand afterwards.
Step 4. Click Accounts on the menu
Step 5. Click the gray Cancel Membership button
It's in the top-left corner of the page, just below the "MEMBERSHIP & BILLING" section.
If you don't see an option to cancel your membership, it's possible that you didn't get your subscription billed directly from Netflix. This page will instead show the service you used to subscribe to Netflix (eg Google Play, iTunes, Amazon Prime), as well as instructions for canceling through that service
Step 6. Click the blue Finish Cancellation button
Netflix membership will remain active until the end date of the current billing period. After that, you won't get any more bills.
Method 2 of 6: Canceling Membership Via Google Play
Step 1. Open Google Play Store
on Android devices.
This app icon is on the device's page/app drawer. If you subscribed to Netflix via an Android device and get billed from Google Play, use this method to cancel your membership.
If you can't access your device, but you're billed for your subscription from Google Play, go to https://play.google.com and move on to step three
Step 2. Touch the menu
It's in the top-left corner of the screen.
Step 3. Touch Subscriptions on the menu
A list of Google Play subscriptions will be displayed.
Step 4. Touch Netflix
Information about the account will be displayed, including service charges and subscription renewal date.
If Netflix doesn't appear on your subscription list, it's possible that you registered an account through Netflix.com or another service. In addition, you may register an account using a different Google account
Step 5. Touch Cancel Subscription
A confirmation message will be displayed.
Step 6. Touch Cancel Subscription to confirm
The Netflix service will continue to run until the end date of the current billing schedule. After that, you will not be charged again.
Method 3 of 6: Canceling Membership Through iTunes on iPhone or iPad
Step 1. Open the settings menu (“Settings”) on your iPhone or iPad
This menu is indicated by a gear icon located on the home screen. You can also find it through the search feature. Use this method if you get your Netflix account charged from iTunes (usually when you signed up for an account via your iPhone, iPad, or Apple TV).
Step 2. Touch your name
The name is at the top of the screen.
Step 3. Touch iTunes & App Store
Step 4. Touch Apple ID
This ID is the email address that is displayed at the top of the screen. Once touched, the menu will open.
Step 5. Touch View Apple ID on the menu
You may need to verify your identity before proceeding, depending on your device's security settings.
Step 6. Scroll down and tap Subscriptions
It's in the middle of the page.
Step 7. Touch the Netflix subscription entry
Subscription details will be displayed.
If you don't see Netflix on your subscription list, you may have registered an account through Netflix.com directly or another service. You may also use a different Apple ID account to subscribe to Netflix
Step 8. Touch Cancel subscription
It's at the bottom of the page. A confirmation message will be displayed.
Step 9. Touch Confirm
Netflix service will continue until the last date of the current billing schedule. After that, you won't get any more bills.
Method 4 of 6: Canceling Membership in iTunes on Computer
Step 1. Open iTunes on the computer
If you subscribed to Netflix through an Apple device and got charged from iTunes, use this method to cancel your subscription through iTunes.
- If you're using a Mac computer, iTunes is indicated by a musical note icon in the Dock. If you're using a Windows computer, the iTunes program is usually stored in the “Start” menu. If you don't have iTunes, download the program for free from
- Make sure you use the same Apple ID as the one you used to subscribe to Netflix. To enter the ID, click the menu “' Account ” and select “Sign In ”.
Step 2. Click the Account menu
It's at the top of the screen (Mac) or the top of the iTunes window (PC).
Step 3. Click View My Account on the menu
Step 4. Scroll down and click Manage next to "Subscriptions"
You can see a list of subscribed content associated with your Apple ID.
If Netflix doesn't appear on your subscription list, you may have registered an account through Netflix.com directly or another service. You may also use a different Apple ID account to subscribe to Netflix
Step 5. Click Edit next to "Netflix"
Subscription details will be displayed.
Step 6. Click Cancel Subscription
It's at the bottom of the page. A confirmation message will be displayed after that.
Step 7. Click Confirm
The Netflix service can be used until the last date of the current billing schedule. After that, you will not be charged again.
Method 5 of 6: Canceling Membership Through Apple TV
Step 1. Select Settings on the Apple TV home screen
Use this method if you subscribe to Netflix through an Apple TV (or another Apple device) and get charged from iTunes.
Step 2. Select Accounts
Step 3. Select Manage Subscriptions
This option is under the " Subscriptions " section.
Step 4. Choose a Netflix subscription
Subscription details will be displayed.
If you don't see Netflix on your subscription list, you may have registered an account through Netflix.com directly or another service. You may also use a different Apple ID account to subscribe to Netflix
Step 5. Select Cancel subscription
A confirmation message will be displayed.
Step 6. Follow the on-screen instructions to confirm the selection
Netflix services can be used until the last date of the current billing schedule. After that, you will not be charged again.
Method 6 of 6: Canceling Membership on Amazon Prime
Step 1. Visit
Use this method if you added Netflix as a channel to your Amazon Prime account.
Click " Sign In ” in the top right corner of the screen to sign in to your Amazon account if you haven't already.
Step 2. Click Accounts & Lists
It's in the top-right corner of the page. The menu will expand afterwards.
Step 3. Click Memberships & Subscriptions
This option is under the " Your Account " section on the right side of the menu.
Step 4. Click Channel Subscriptions
It's in the lower-left corner of the page. You can see the text "Prime Video" above the link. All content that you subscribe to through Amazon Prime will be displayed.
Step 5. Click Cancel Channel next to "Netflix"
This option is under the " Your Channels " heading, at the bottom of the page. A confirmation message will be displayed after that.
If you don't see Netflix on your subscription list, you may have registered an account through Netflix.com directly or another service. It could be that you also use another Amazon account to subscribe to Netflix
Step 6. Click the orange Cancel Channel button to confirm the selection
Netflix services can be used until the last date of the current billing schedule. After that, you will not be charged again.
Tips
- Cancel your membership at least a week before your billing end date to avoid being charged the following month's subscription fees.
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You will need to return DVDs rented via DVD to avoid being charged after canceling your membership or deleting your account.
