3 Ways to Cancel a PayPal Payment

Table of contents:

3 Ways to Cancel a PayPal Payment
3 Ways to Cancel a PayPal Payment

Video: 3 Ways to Cancel a PayPal Payment

Video: 3 Ways to Cancel a PayPal Payment
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Payments via PayPayl can only be canceled automatically if the payment has not been claimed by the recipient. To cancel a payment via PayPal, you must be logged into your PayPal account, and you can do this by managing your payment activity or applying for a refund from the party that received your payment.

Step

Method 1 of 3: Canceling Unclaimed Payments

Cancel a PayPal Payment Step 1
Cancel a PayPal Payment Step 1

Step 1. Log into your PayPal account and click "Activity" near the top

Alternatively, click "History" to view a list of your recent payment history

Cancel a PayPal Payment Step 2
Cancel a PayPal Payment Step 2

Step 2. Find the payment you want to cancel and make sure the payment status is "Unclaimed

If the payment has already been claimed or has been cleared, follow the steps in Method Three to request a refund from the payee

Cancel a PayPal Payment Step 3
Cancel a PayPal Payment Step 3

Step 3. Click "Cancel" under the Action column, then click "Cancel Payment" to confirm that you want the payment to be cancelled

The payment will also be canceled and no funds will be withdrawn from your PayPal account.

Method 2 of 3: Canceling Automatic Billing and Subscription Payments

Cancel a PayPal Payment Step 4
Cancel a PayPal Payment Step 4

Step 1. Log in to your PayPal account and click "Profile" above

Cancel a PayPal Payment Step 5
Cancel a PayPal Payment Step 5

Step 2. Click "My money", then click "Update" under "My pre-approved payments

Cancel a PayPal Payment Step 6
Cancel a PayPal Payment Step 6

Step 3. Select the option to cancel payment, then follow the instructions to cancel future payments

You'll see options for canceling installments, automatic billing payments, and subscriptions.

Method 3 of 3: Submitting a Refund Request from the Paying Party

Cancel a PayPal Payment Step 7
Cancel a PayPal Payment Step 7

Step 1. Log in to your PayPal account and click "History"

You can see a list of recent transactions.

Cancel a PayPal Payment Step 8
Cancel a PayPal Payment Step 8

Step 2. Click on the claimed payment that you want to cancel or apply for a refund

The contact information of the seller or payee will appear on your computer screen.

Cancel a PayPal Payment Step 9
Cancel a PayPal Payment Step 9

Step 3. Use the contact information provided to contact the payee and apply for a refund

Payments that have been claimed can only be canceled or refunded by the payee and cannot be automatically canceled using your PayPal account.

If you can't reach the seller or payee, click "Contact Us" at the bottom of the PayPal page, then click "Contact Us" and follow the instructions provided to contact PayPal customer service. PayPal will help you contact the seller and make the refund process easier

Tips

If the payment has a "Completed" status under the status column, the payee has already received the payment and the payment cannot be canceled or refunded. If there is a problem with the transaction and you want your payment refunded, find the Security Center and select the "Report a problem" option, then follow the instructions listed to apply for a refund

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