Roblox is a popular online game based on building and interacting between players in an open world. You may need to contact Roblox directly, either as a parent who has questions regarding the game being played by your child or as a player who needs assistance with technical problems. There are three ways you can try to contact Roblox. You can call their customer support service at +1-888-858-2569 and leave a voice message for them to contact you, or fill out the online support form for general issues. You can also email their customer support directly to ask specific questions.
Step
Method 1 of 3: Contacting Roblox Customer Support Layanan
Step 1. Call +1-888-858-2569 to call Roblox customer service
Roblox customer support service is available 24 hours a day, 7 days a week. This phone line uses an automated menu system and requires you to leave a voicemail with account information before Roblox calls you.
This Roblox customer support service is free of charge
Tip:
This service is useful if you have very specific questions. However, you cannot speak to a Roblox representative in person until they call you. In addition, you may need to wait quite a while.
Step 2. Press the “1” button if you are under 18 years old and need help
If you are under 18 years of age, a Roblox customer support representative will not speak to you directly over a phone call. However, Roblox will provide information regarding the help resources you can access online, including how to access their customer support page.
If you are under 18, ask an adult for help calling Roblox customer support. That way, he can represent you to talk to a Roblox representative
Step 3. Press the “2” button if you are a parent or a player over the age of 18
Follow automatic menu prompts based on annoyances, questions, or complaints. You can get information regarding your Roblox account, billing, or program through the automated menu before the menu gives you the option to leave a voicemail.
Step 4. Press “0” after you select “2” to leave a voice message and be called back by Roblox
Roblox will get back to you after you leave a detailed message regarding your question or complaint. You will be asked to provide your name, Roblox account name, and billing information before you can describe or name the help you need.
Method 2 of 3: Sending an Email Directly to Roblox Customer Support Layanan
Step 1. Send your inquiry to [email protected]
While Roblox offers a customer support form that you can fill out online, Roblox also has a dedicated email address to handle common inquiries. However, you need to wait long enough to get a reply from Roblox.
Tip:
If you want to appeal a block or warning, send an email to [email protected].
Step 2. Write a detailed description of the assistance needed
Include your name, account information, and relevant billing information in the message. Try to write a detailed message regarding the help needed.
Step 3. Wait until you get additional feedback or explanations
Roblox doesn't offer live help support so you'll need to wait a long time for a reply message. Be patient and be prepared to answer questions regarding additional information that customer support needs to be able to assist you.
Method 3 of 3: Using the Roblox Online Support Form
Step 1. Visit the Roblox support page to use the form
The webpage contains a form that you can use to ask Roblox for help with a specific issue. This form is the primary method that Roblox offers to respond to customer complaints and inquiries.
You can visit the Roblox support page at
Tip:
Customer service can only help you with billing and account issues. If you need information regarding development or in-game development, visit the Roblox development center (Roblox Developer Hub) at developer. Roblox.com.
Step 2. Fill in the contact information at the top of the form
You will need to enter your name, email address and Roblox account username. If you are under 13, use your parent's email address. Confirm the address by typing it twice and checking the spelling to make sure the address entered is correct.
You do not need to enter the last name in the segment or name field on the form. The first name is enough
Step 3. Select the platform used and the question category
Since the games differ slightly based on the platform you are using, you will need to choose whether you want to play Roblox via console, PC or tablet. After that, you need to select the category of problem or question you want to discuss.
Tip:
If you want to report a cheater, select the “exploit report” category.
Step 4. Describe your problem or complaint at the bottom of the form
Type in a detailed message. Include any relevant details (e.g. what kind of crash you were having or details on the error message you got). Also mention when the problem occurs if at any time Roblox needs to refer to the game history from your playing session.
