3 Ways to Contact Netflix

2025 Author: Jason Gerald | [email protected]. Last modified: 2025-01-23 12:04

This wikiHow teaches you how to contact Netflix over the phone or the internet.

Step

Method 1 of 3: By Phone

Step 1. Dial 1-866-579-7172

Step 2. Get a service code for faster service, if you are a member

Log in to your own account, scroll down the screen, click contact us, then click Call Us. You will get a service code to sign in, and an estimated waiting time.

Method 2 of 3: Via Mobile App

Step 1. Launch the Netflix app

The icon is in the shape of a letter N red on a black background.

Log in (login) if you are not logged in automatically

Step 2. Tap in the top left corner

Step 3. Touch Call Help Center at the bottom of the menu

Step 4. Touch Call Us

You will be connected to the Netflix Help Center staff.

Alternatively, touch Go to Help Center website to browse or search for support topics, or learn everything about Netflix.

Method 3 of 3: Via Live Chat

Step 1. Launch a web browser and visit

If you are a member, but are not logged in automatically, click Sign In, then type in your email address and password.

Step 2. Scroll down the screen

Step 3. Click Contact Us

Step 4. Scroll down the screen, then click Start Live Chat

This will bring up a dialog box with a list of frequently occurring issues.

Step 5. Click Tell us what your issue is at the bottom of the dialog box

Step 6. Enter your reason for contacting Netflix

Step 7. Click Start Chat

You will be connected to the Netflix Help Center staff.

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