3 Ways to Contact Netflix

Table of contents:

3 Ways to Contact Netflix
3 Ways to Contact Netflix

Video: 3 Ways to Contact Netflix

Video: 3 Ways to Contact Netflix
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This wikiHow teaches you how to contact Netflix over the phone or the internet.

Step

Method 1 of 3: By Phone

Contact Netflix Step 2
Contact Netflix Step 2

Step 1. Dial 1-866-579-7172

Step 2. Get a service code for faster service, if you are a member

Log in to your own account, scroll down the screen, click contact us, then click Call Us. You will get a service code to sign in, and an estimated waiting time.

Method 2 of 3: Via Mobile App

Contact Netflix Step 3
Contact Netflix Step 3

Step 1. Launch the Netflix app

The icon is in the shape of a letter N red on a black background.

Log in (login) if you are not logged in automatically

Contact Netflix Step 4
Contact Netflix Step 4

Step 2. Tap in the top left corner

Contact Netflix Step 5
Contact Netflix Step 5

Step 3. Touch Call Help Center at the bottom of the menu

Contact Netflix Step 6
Contact Netflix Step 6

Step 4. Touch Call Us

You will be connected to the Netflix Help Center staff.

Alternatively, touch Go to Help Center website to browse or search for support topics, or learn everything about Netflix.

Method 3 of 3: Via Live Chat

Contact Netflix Step 7
Contact Netflix Step 7

Step 1. Launch a web browser and visit

If you are a member, but are not logged in automatically, click Sign In, then type in your email address and password.

Contact Netflix Step 8
Contact Netflix Step 8

Step 2. Scroll down the screen

Contact Netflix Step 9
Contact Netflix Step 9

Step 3. Click Contact Us

Contact Netflix Step 10
Contact Netflix Step 10

Step 4. Scroll down the screen, then click Start Live Chat

This will bring up a dialog box with a list of frequently occurring issues.

Contact Netflix Step 11
Contact Netflix Step 11

Step 5. Click Tell us what your issue is at the bottom of the dialog box

Contact Netflix Step 12
Contact Netflix Step 12

Step 6. Enter your reason for contacting Netflix

Contact Netflix Step 13
Contact Netflix Step 13

Step 7. Click Start Chat

You will be connected to the Netflix Help Center staff.

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