This wikiHow teaches you how to contact Netflix over the phone or the internet.
Step
Method 1 of 3: By Phone
Step 1. Dial 1-866-579-7172
Step 2. Get a service code for faster service, if you are a member
Log in to your own account, scroll down the screen, click contact us, then click Call Us. You will get a service code to sign in, and an estimated waiting time.
Method 2 of 3: Via Mobile App
Step 1. Launch the Netflix app
The icon is in the shape of a letter N red on a black background.
Log in (login) if you are not logged in automatically
Step 2. Tap in the top left corner
Step 3. Touch Call Help Center at the bottom of the menu
Step 4. Touch Call Us
You will be connected to the Netflix Help Center staff.
Alternatively, touch Go to Help Center website to browse or search for support topics, or learn everything about Netflix.
Method 3 of 3: Via Live Chat
Step 1. Launch a web browser and visit
If you are a member, but are not logged in automatically, click Sign In, then type in your email address and password.
Step 2. Scroll down the screen
Step 3. Click Contact Us
Step 4. Scroll down the screen, then click Start Live Chat
This will bring up a dialog box with a list of frequently occurring issues.
Step 5. Click Tell us what your issue is at the bottom of the dialog box
Step 6. Enter your reason for contacting Netflix
Step 7. Click Start Chat
You will be connected to the Netflix Help Center staff.