Has your iPod Touch or iPhone lost its Wi-Fi connection, or won't it automatically connect to the Wi-Fi connection you selected? iPod and iPhone users have occasionally encountered issues related to wireless networks since the release of iOS 8 and 9. Problems related to Wi-Fi vary depending on the network settings used so the handling will also be different. The methods described in this article have proven to be effective in solving Wi-Fi problems on iPhone, iPod, and iPad devices.
Step
Method 1 of 6: Updating iOS
Step 1. Find out if there is a new version of iOS
The best way to solve this problem is to update the device. Apple has released an update that claims to fix the unstable Wi-Fi issue. System updates can resolve these issues and provide additional features. Open the Settings menu and select "General", then select "Software Update". If software appears in the list (eg "iOS 9.1"), it means that there is an update that can be installed.
Step 2. Plug your iPod or iPhone into a power source
Make sure the device battery is not dead as the update can take a long time.
Step 3. Connect the device to a Wi-Fi network if possible
If there is a Wi-Fi network that is more stable than others, connect to it. Software updates can be large files. So, we recommend that you don't use a mobile data plan to do this.
Step 4. Touch "Download and Install"
You may receive a message saying that iOS should delete apps to save storage space. If you select " Continue ", the application will be reinstalled after the update is complete.
Step 5. Touch "Install"
When the update is complete, reconnect the device to the wireless network.
Method 2 of 6: Disabling "Location Services" for Wi-Fi Networks
Step 1. Understand what Location Services are
Modifying the settings will affect certain features in GPS when the device is connected to a Wi-Fi network. This modification will not affect GPS usage using a cellular data plan.
Step 2. Open Location Services
Touch the Settings menu and select "Privacy". Select "Location Services" in the menu.
Step 3. Disable Wi-Fi Networking
Bring up a list of options by selecting "System Services". Slide the switch next to "Wi-Fi Networking" to the off position.
Step 4. Restart the device
When it finishes restarting, reconnect the device to the wireless network. If the problem still doesn't go away, return to the Location Services menu, then re-enable Wi-Fi Networking to continue with the previous function.
Method 3 of 6: Turn “Wi-Fi Assist” On or Off
Step 1. Understand what Wi-Fi Assist is
Wi-Fi Assist is built into iOS 9 to make switching from a wireless network to a cellular data plan easier (or vice versa). Basically, this feature is tasked with telling the device to disconnect the Wi-Fi connection with a network that is considered too weak. Depending on the network in your area, you might get better results when you turn Wi-Fi Assist on or off.
Step 2. Look for Cellular or Mobile Data settings
Open the Settings menu, then select " Cellular " or " Mobile Data " (depending on your area, one of these two options will appear).
Step 3. Turn on Wi-Fi Assist
Scroll down until you find Wi-Fi Assist, then slide the switch to the on position (green) if it is off (gray). If the switch is already on, turn it off first to see if Wi-Fi Assist is blocking the device's ability to stay connected to your chosen network.
Method 4 of 6: “Forgetting” a Wi-Fi Network
Step 1. Make sure you have noted down or remembered the name and password of the wireless network
This method will ask your iPod or iPhone to clear all settings related to wireless networks. When this method is complete, you will need to log back in to the network and enter your password when prompted.
Step 2. Open the Wi-Fi settings menu
Touch the Settings icon, then select Wi-Fi.
Step 3. Select your connection
From the list of Wi-Fi connections listed, tap the connection you want to use.
Step 4. Touch "Forget This Network" (forget this network)
By doing so, your device will erase all settings related to the Wi-Fi connection, including the password required for the device to connect.
Step 5. Turn off the device's Wi-Fi and turn it back on
By doing so, the device will search for available networks again.
Step 6. Reconnect to the wireless network
Select the network you want to use from the list, then enter the password when prompted. Now you have a new connection to the wireless network.
Method 5 of 6: Reset Device Network Settings
Step 1. Back up important data
Resetting network settings on iOS devices is proven to solve problems related to wireless network connections. With this method, all saved Wi-Fi networks and passwords will be deleted. So, make note of the network name and password, then save it somewhere safe before you proceed. We recommend that you back up your device before changing any important settings.
Step 2. Open Settings on iPod Touch or iPhone
Touch the Settings icon to display the options.
Step 3. Touch "General" and scroll the screen to Reset
Step 4. Select Reset Network Settings
Once you've done this step, you'll need to re-enter the password for all wireless networks that require a password.
Step 5. Reconnect the device to the wireless network
Open Wi-Fi Settings and reconnect the device to the wireless network.
Method 6 of 6: Transmitting Home Router SSID
Step 1. Find the IP address of the router (router)
If this Wi-Fi issue occurs only on a home network that doesn't transmit the SSID (wireless access point name), make the SSID visible.
- The router's IP address is a string of numbers that can be used to access the router's settings. This information is usually pasted under the router in a format such as 192.168.0.1.
- Turn on your iOS device, touch Settings, touch Wi-Fi, then select the name of your wireless network. The router's IP address is next to "Router" on the page that appears.
Step 2. Enter the router's IP address into the web browser's address field exactly as it appears, then press Enter
This can be done on a computer or iPod/iPhone connected to a network whose Wi-Fi access has disappeared from the device.
Step 3. Log in with the router's username and password
If you don't know the username and password, and they aren't listed on the router's label next to the IP address, take a look at the list of default usernames and passwords at
Step 4. Look for the segment or tab for WLAN or wireless settings on the router setup page
There are many router models and manufacturers, so you will have to scroll through the menus to find the wireless settings. Its location may be under the "Advanced settings" section.
Step 5. Look for "SSID Broadcast"
If you have found the wireless settings, look for the settings related to the SSID broadcast.
Step 6. Check "Enabled"
Enable SSID broadcasting. Don't forget to apply or save your settings and close the browser when you're done. Now the wireless network can definitely be found when the device scans for nearby networks.
Tips
- Hiding the SSID doesn't actually make the network any more secure. Using WPA2 encryption and a strong password is a fairly secure method.
- Keep your device up to date so you can get fixes for any issues that arise.
- Back up your device before you update or change settings.
