6 Ways to Fix iPhone or iPod Touch Losing WiFi Settings

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6 Ways to Fix iPhone or iPod Touch Losing WiFi Settings
6 Ways to Fix iPhone or iPod Touch Losing WiFi Settings

Video: 6 Ways to Fix iPhone or iPod Touch Losing WiFi Settings

Video: 6 Ways to Fix iPhone or iPod Touch Losing WiFi Settings
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Has your iPod Touch or iPhone lost its Wi-Fi connection, or won't it automatically connect to the Wi-Fi connection you selected? iPod and iPhone users have occasionally encountered issues related to wireless networks since the release of iOS 8 and 9. Problems related to Wi-Fi vary depending on the network settings used so the handling will also be different. The methods described in this article have proven to be effective in solving Wi-Fi problems on iPhone, iPod, and iPad devices.

Step

Method 1 of 6: Updating iOS

Fix an iPhone or iPod Touch Losing WiFi Settings Step 1
Fix an iPhone or iPod Touch Losing WiFi Settings Step 1

Step 1. Find out if there is a new version of iOS

The best way to solve this problem is to update the device. Apple has released an update that claims to fix the unstable Wi-Fi issue. System updates can resolve these issues and provide additional features. Open the Settings menu and select "General", then select "Software Update". If software appears in the list (eg "iOS 9.1"), it means that there is an update that can be installed.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 2
Fix an iPhone or iPod Touch Losing WiFi Settings Step 2

Step 2. Plug your iPod or iPhone into a power source

Make sure the device battery is not dead as the update can take a long time.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 3
Fix an iPhone or iPod Touch Losing WiFi Settings Step 3

Step 3. Connect the device to a Wi-Fi network if possible

If there is a Wi-Fi network that is more stable than others, connect to it. Software updates can be large files. So, we recommend that you don't use a mobile data plan to do this.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 4
Fix an iPhone or iPod Touch Losing WiFi Settings Step 4

Step 4. Touch "Download and Install"

You may receive a message saying that iOS should delete apps to save storage space. If you select " Continue ", the application will be reinstalled after the update is complete.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 5
Fix an iPhone or iPod Touch Losing WiFi Settings Step 5

Step 5. Touch "Install"

When the update is complete, reconnect the device to the wireless network.

Method 2 of 6: Disabling "Location Services" for Wi-Fi Networks

Fix an iPhone or iPod Touch Losing WiFi Settings Step 6
Fix an iPhone or iPod Touch Losing WiFi Settings Step 6

Step 1. Understand what Location Services are

Modifying the settings will affect certain features in GPS when the device is connected to a Wi-Fi network. This modification will not affect GPS usage using a cellular data plan.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 7
Fix an iPhone or iPod Touch Losing WiFi Settings Step 7

Step 2. Open Location Services

Touch the Settings menu and select "Privacy". Select "Location Services" in the menu.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 8
Fix an iPhone or iPod Touch Losing WiFi Settings Step 8

Step 3. Disable Wi-Fi Networking

Bring up a list of options by selecting "System Services". Slide the switch next to "Wi-Fi Networking" to the off position.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 9
Fix an iPhone or iPod Touch Losing WiFi Settings Step 9

Step 4. Restart the device

When it finishes restarting, reconnect the device to the wireless network. If the problem still doesn't go away, return to the Location Services menu, then re-enable Wi-Fi Networking to continue with the previous function.

Method 3 of 6: Turn “Wi-Fi Assist” On or Off

Fix an iPhone or iPod Touch Losing WiFi Settings Step 10
Fix an iPhone or iPod Touch Losing WiFi Settings Step 10

Step 1. Understand what Wi-Fi Assist is

Wi-Fi Assist is built into iOS 9 to make switching from a wireless network to a cellular data plan easier (or vice versa). Basically, this feature is tasked with telling the device to disconnect the Wi-Fi connection with a network that is considered too weak. Depending on the network in your area, you might get better results when you turn Wi-Fi Assist on or off.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 11
Fix an iPhone or iPod Touch Losing WiFi Settings Step 11

Step 2. Look for Cellular or Mobile Data settings

Open the Settings menu, then select " Cellular " or " Mobile Data " (depending on your area, one of these two options will appear).

Fix an iPhone or iPod Touch Losing WiFi Settings Step 12
Fix an iPhone or iPod Touch Losing WiFi Settings Step 12

Step 3. Turn on Wi-Fi Assist

Scroll down until you find Wi-Fi Assist, then slide the switch to the on position (green) if it is off (gray). If the switch is already on, turn it off first to see if Wi-Fi Assist is blocking the device's ability to stay connected to your chosen network.

Method 4 of 6: “Forgetting” a Wi-Fi Network

Fix an iPhone or iPod Touch Losing WiFi Settings Step 13
Fix an iPhone or iPod Touch Losing WiFi Settings Step 13

Step 1. Make sure you have noted down or remembered the name and password of the wireless network

This method will ask your iPod or iPhone to clear all settings related to wireless networks. When this method is complete, you will need to log back in to the network and enter your password when prompted.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 14
Fix an iPhone or iPod Touch Losing WiFi Settings Step 14

Step 2. Open the Wi-Fi settings menu

Touch the Settings icon, then select Wi-Fi.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 15
Fix an iPhone or iPod Touch Losing WiFi Settings Step 15

Step 3. Select your connection

From the list of Wi-Fi connections listed, tap the connection you want to use.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 16
Fix an iPhone or iPod Touch Losing WiFi Settings Step 16

Step 4. Touch "Forget This Network" (forget this network)

By doing so, your device will erase all settings related to the Wi-Fi connection, including the password required for the device to connect.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 17
Fix an iPhone or iPod Touch Losing WiFi Settings Step 17

Step 5. Turn off the device's Wi-Fi and turn it back on

By doing so, the device will search for available networks again.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 18
Fix an iPhone or iPod Touch Losing WiFi Settings Step 18

Step 6. Reconnect to the wireless network

Select the network you want to use from the list, then enter the password when prompted. Now you have a new connection to the wireless network.

Method 5 of 6: Reset Device Network Settings

Fix an iPhone or iPod Touch Losing WiFi Settings Step 19
Fix an iPhone or iPod Touch Losing WiFi Settings Step 19

Step 1. Back up important data

Resetting network settings on iOS devices is proven to solve problems related to wireless network connections. With this method, all saved Wi-Fi networks and passwords will be deleted. So, make note of the network name and password, then save it somewhere safe before you proceed. We recommend that you back up your device before changing any important settings.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 20
Fix an iPhone or iPod Touch Losing WiFi Settings Step 20

Step 2. Open Settings on iPod Touch or iPhone

Touch the Settings icon to display the options.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 21
Fix an iPhone or iPod Touch Losing WiFi Settings Step 21

Step 3. Touch "General" and scroll the screen to Reset

Fix an iPhone or iPod Touch Losing WiFi Settings Step 22
Fix an iPhone or iPod Touch Losing WiFi Settings Step 22

Step 4. Select Reset Network Settings

Once you've done this step, you'll need to re-enter the password for all wireless networks that require a password.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 23
Fix an iPhone or iPod Touch Losing WiFi Settings Step 23

Step 5. Reconnect the device to the wireless network

Open Wi-Fi Settings and reconnect the device to the wireless network.

Method 6 of 6: Transmitting Home Router SSID

Fix an iPhone or iPod Touch Losing WiFi Settings Step 24
Fix an iPhone or iPod Touch Losing WiFi Settings Step 24

Step 1. Find the IP address of the router (router)

If this Wi-Fi issue occurs only on a home network that doesn't transmit the SSID (wireless access point name), make the SSID visible.

  • The router's IP address is a string of numbers that can be used to access the router's settings. This information is usually pasted under the router in a format such as 192.168.0.1.
  • Turn on your iOS device, touch Settings, touch Wi-Fi, then select the name of your wireless network. The router's IP address is next to "Router" on the page that appears.
Fix an iPhone or iPod Touch Losing WiFi Settings Step 25
Fix an iPhone or iPod Touch Losing WiFi Settings Step 25

Step 2. Enter the router's IP address into the web browser's address field exactly as it appears, then press Enter

This can be done on a computer or iPod/iPhone connected to a network whose Wi-Fi access has disappeared from the device.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 26
Fix an iPhone or iPod Touch Losing WiFi Settings Step 26

Step 3. Log in with the router's username and password

If you don't know the username and password, and they aren't listed on the router's label next to the IP address, take a look at the list of default usernames and passwords at

Fix an iPhone or iPod Touch Losing WiFi Settings Step 27
Fix an iPhone or iPod Touch Losing WiFi Settings Step 27

Step 4. Look for the segment or tab for WLAN or wireless settings on the router setup page

There are many router models and manufacturers, so you will have to scroll through the menus to find the wireless settings. Its location may be under the "Advanced settings" section.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 28
Fix an iPhone or iPod Touch Losing WiFi Settings Step 28

Step 5. Look for "SSID Broadcast"

If you have found the wireless settings, look for the settings related to the SSID broadcast.

Fix an iPhone or iPod Touch Losing WiFi Settings Step 29
Fix an iPhone or iPod Touch Losing WiFi Settings Step 29

Step 6. Check "Enabled"

Enable SSID broadcasting. Don't forget to apply or save your settings and close the browser when you're done. Now the wireless network can definitely be found when the device scans for nearby networks.

Tips

  • Hiding the SSID doesn't actually make the network any more secure. Using WPA2 encryption and a strong password is a fairly secure method.
  • Keep your device up to date so you can get fixes for any issues that arise.
  • Back up your device before you update or change settings.

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