This wikiHow teaches you how to add a new number to your Apple ID trusted phone number list, as well as remove an old number from your account via iPhone or iPad. A trusted phone number is used in the two-factor authentication process. When you sign in to your Apple ID on your device, a verification code will be sent to a trusted number via text message or phone call. You'll need to enter the code on your device in order to access your Apple ID.
Step
Method 1 of 4: Adding a New Number
Step 1. Open the iPhone or iPad settings menu (“Settings”)
Find and tap the two silver gear icon on the home screen to open the settings menu (“Settings”).
Step 2. Touch Apple ID at the top of the settings menu
Your name and Apple ID photo will appear at the top of the menu. Touch the name to open the Apple ID menu.
Step 3. Touch Password & Security on the Apple ID menu
Account security options will appear on a new page.
You may be asked to enter and confirm your Apple ID password in order to access the menu
Step 4. Touch Edit next to the " TRUSTED PHONE NUMBER " heading
This option is shown in blue text on the right side of the screen. With this option, you can add new numbers and delete old numbers.
Step 5. Touch Add a Trusted Phone Number
A new page titled " Add Phone Number " will be displayed. You need to add a new number on this page before you can delete the old number.
If you set a passcode, enter it before continuing
Step 6. Enter the phone number you want to add
Tap the " Number " field, then type in the new number you want to add.
Make sure you select the correct country code at the top of the column
Step 7. Select the method of receiving the verification code
After adding the number, you need to verify it by entering the 6-digit verification code from Apple.
You can choose " Text Message " or " Phone Call " No matter which method you choose, you will receive the same verification code.
Step 8. Touch Send in the top right corner of the screen
A phone number will be confirmed and a 6-digit verification code will be sent.
Step 9. Enter the verification code
The new phone number will be verified and added to the trusted numbers list for your Apple ID account.
You will be taken to a page " Passwords & Security ” after the new number is verified.
Method 2 of 4: Deleting Old Numbers
Step 1. Touch Edit next to the " TRUSTED PHONE NUMBERS " heading
After adding a new number, you can remove the old number from the list of trusted phone numbers.
Step 2. Touch the icon
next to the number that needs to be deleted.
With this option, you can permanently delete the selected number from your account.
Step 3. Touch the red Delete button next to the phone number
This button is displayed on the right side of the screen when you touch the icon
You need to confirm the action on the new pop-up window
Step 4. Touch Remove on the confirmation pop-up window
The selected number will be removed from the account and trusted phone number list.
Method 3 of 4: Getting Verification Code Sent to Device Manually
Step 1. Open the device settings menu (“Settings”)
Touch the silver two gear icon to open the settings menu.
Step 2. Touch your name
Your name is at the top of the menu, next to your account profile photo. After that, the Apple ID menu will open.
Step 3. Touch Password & Security
This option is the second option from the top of the Apple ID menu. The “Password & Security” menu will be displayed.
Step 4. Touch Get Verification Code
This option is the last option on the “Password & Security” menu. A 6-digit verification code will be displayed. You can use this code to sign in to your Apple ID on a new device or service.
Method 4 of 4: Recovering Account
Step 1. Visit https://appleid.apple.com via a web browser
You can use any web browser on a PC or Mac computer.
Step 2. Sign in to your Apple ID
Type in your Apple ID email address and password to sign in to your account. Click the arrow icon to the right of the email address and password fields to continue.
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If you can't remember your Apple ID or password, click “ Forgot Apple ID or password?
” below the ID and password entry fields. You can enter your Apple ID email address and reset your password, or click “ Look it up ” to find the forgotten ID.
Step 3. Click on Didn't get verification code?
If you can't use a trusted device, click “ Didn't Get verification code?
” to see more options.
Step 4. Click More options
It's below the letter "i" icon. Account recovery options will be displayed.
Step 5. Enter a trusted phone number and click Continue
The last two digits of the number will be displayed above the phone number entry field. Enter the number on the bar and click “ Continue ”.
Step 6. Click Continue under "Don't have access to any of your devices…"
If you can't use a device with a trusted number (or other device), click “ Continue ” under the available options at the bottom of the screen.
If you can use an iOS device, use the steps in the first method to add a new trusted number to the device. If the device cannot receive the verification code, follow the steps in method 3 to get the verification code directly from the device
Step 7. Click Continue anyway
This page generates information letting you know that there is a waiting period to update a trusted phone number on a deviceless account. If you want to continue, click “ Continue anyway ”.
Step 8. Confirm the credit card information on the Apple ID
The last four digits of the card number stored in the account will be displayed at the top of the page. Enter the complete card number, expiration date, and security code in the fields provided.
If you do not hold the credit card at this time, click “ Don't have access to this card ”.
Step 9. Enter a phone number where you can be reached
Select your country of residence from the drop-down menu at the top of the screen and enter your phone number in the field provided.
Step 10. Select "Text Message" or "Phone call" and click Continue
You will receive instructions via the phone number entered. Follow the instructions given to recover the account. The recovery process may take several days.
