How to Cancel Amazon Prime: 15 Steps (with Pictures)

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How to Cancel Amazon Prime: 15 Steps (with Pictures)
How to Cancel Amazon Prime: 15 Steps (with Pictures)

Video: How to Cancel Amazon Prime: 15 Steps (with Pictures)

Video: How to Cancel Amazon Prime: 15 Steps (with Pictures)
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This wikiHow teaches you how to cancel your Amazon Prime membership so you don't renew it. This can be done through the Amazon site or app.

Step

Method 1 of 2: On Desktop Computer

Cancel Amazon Prime Step 1
Cancel Amazon Prime Step 1

Step 1. Go to the page to cancel Amazon Prime

Visit this page using a web browser on your computer. The "End Your Amazon Prime Membership" page will open.

Cancel Amazon Prime Step 2
Cancel Amazon Prime Step 2

Step 2. Click End Membership

It's a yellow button at the top of the page. Doing so will display the sign in page.

Cancel Amazon Prime Step 3
Cancel Amazon Prime Step 3

Step 3. Sign in to Amazon

Type in your email address (email) and password, then, click Sign in. Your account will be verified.

Even if you're signed in to your Amazon account, you still have to click Sign in in the middle of the page.

Cancel Amazon Prime Step 4
Cancel Amazon Prime Step 4

Step 4. Click Continue to Cancel

It's a yellow button at the bottom of the page.

Cancel Amazon Prime Step 5
Cancel Amazon Prime Step 5

Step 5. End Prime membership

There are two options here: End Now and End on [Date]. By clicking End Now, the Prime subscription will be canceled for the remainder of the current billing cycle and a portion of the Prime payment for the current month will be refunded. If you choose End on [Date], you can continue to use Prime until it's time for renewal.

Cancel Amazon Prime Step 6
Cancel Amazon Prime Step 6

Step 6. Wait for the confirmation page to appear

When the " Cancellation confirmed " page is displayed, your Prime membership has been successfully cancelled.

Method 2 of 2: On Mobile

Cancel Amazon Prime Step 7
Cancel Amazon Prime Step 7

Step 1. Run Amazon

Tap the Amazon icon in the shape of a shopping cart with the "amazon" logo on it.

Cancel Amazon Prime Step 8
Cancel Amazon Prime Step 8

Step 2. Tap

It's a three-line icon in the top-left corner. A pop-out menu will be displayed.

Cancel Amazon Prime Step 9
Cancel Amazon Prime Step 9

Step 3. Tap Your Account

It's at the top of the pop-out menu.

Cancel Amazon Prime Step 10
Cancel Amazon Prime Step 10

Step 4. Tap on Manage Prime Membership

It's in the "Account settings" section of the menu.

Cancel Amazon Prime Step 11
Cancel Amazon Prime Step 11

Step 5. Sign in to Amazon

Type in your email address and password when prompted.

  • You still have to touch Sign in even if your account login has been saved.
  • If you're using an iPhone with Touch ID, you may need to scan your fingerprint first.
Cancel Amazon Prime Step 12
Cancel Amazon Prime Step 12

Step 6. Scroll down the screen and tap End Membership

This option is at the bottom of the page. Doing so will open a page to confirm the cancellation.

Cancel Amazon Prime Step 13
Cancel Amazon Prime Step 13

Step 7. Scroll down the screen and tap I Do Not Want My Benefits

This option is at the bottom of the page.

If this option is not present, continue to the next step

Cancel Amazon Prime Step 14
Cancel Amazon Prime Step 14

Step 8. Scroll down the screen and tap End Membership

This option is at the bottom of the page.

Cancel Amazon Prime Step 15
Cancel Amazon Prime Step 15

Step 9. Tap End on [Date] in the middle of the screen

This will automatically cancel your Prime membership renewal. At the end of the current billing cycle, your Prime membership will be terminated.

Here are also options End Now. By tapping this option, you can immediately cancel your Prime membership, and Amazon will refund any remaining payments in your current billing cycle.

Tips

We recommend canceling your Prime account a few days before your membership automatically renews

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