How to Delete a PlayStation Network Account: 4 Steps (with Pictures)

How to Delete a PlayStation Network Account: 4 Steps (with Pictures)
How to Delete a PlayStation Network Account: 4 Steps (with Pictures)

Table of contents:

This wikiHow teaches you how to permanently delete a PlayStation Network (PSN) account.

Step

Ask Customers for Reviews Step 12
Ask Customers for Reviews Step 12

Step 1. Understand what will happen if you delete your account

Deletion of this account is permanent. Before proceeding, understand the following points:

  • You will not be able to create a new account using Online ID.
  • Your entire purchase will be lost. None of the content can be transferred to another account.
  • All subscriptions will be terminated.
  • The PSN wallet cannot be accessed and the remaining funds will be deleted.
Delete a PlayStation Network Account Step 2
Delete a PlayStation Network Account Step 2

Step 2. Set up account information

PSN accounts can only be deleted by Sony, and they require some of the information below:

  • The ID to log into the account, which is your email address.
  • Online your PSN ID.
  • All security information ever added to protect account.
Delete a PlayStation Network Account Step 3
Delete a PlayStation Network Account Step 3

Step 3. Contact Sony PlayStation support

Support options will vary by location.

  • If you want to chat, visit the Sony Live Chat Request site, select PSN Account Help, then select contact us.

  • If you want to call Sony PlayStation support, call the support phone number for your country. If there is no phone number for your country in the following list, do an internet search with the keyword "country name + Sony PlayStation support phone number".

    • Australia:

      1300 13 7669

    • Europe:

      0203 538 2665

    • Hong Kong:

      2341 2356

    • Malaysia:

      1 800 81 4963

    • North America (English):

      1-800-345-7669

Delete a PlayStation Network Account Step 4
Delete a PlayStation Network Account Step 4

Step 4. Request that your account be deleted

You may have to answer a few security questions to confirm your identity before your account is deleted by a Sony support agent.

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